K&H AutoShop • Completed
Operational Modernization for Independent Auto Shop
Modernized core shop operations through system selection, implementation, and workflow redesign, resulting in significant revenue growth.
Completed 2023–2024 1 year (implementation + adoption) 40-80 hrs
Effort
Timeline
1 year (implementation + adoption)
Work
40-80 hrs
Mode
On-site
Key metrics
- Profit increase
- $15k to $40k per month
Problem
Key workflows including parts ordering, job tracking, and invoicing were heavily manual. Communication gaps and inconsistent tracking created delays and reduced profitability.
Solution
Rather than building custom software, I evaluated available industry tools and selected a solution that aligned with the shop’s operational model. I handled configuration, workflow alignment, and in-person implementation. The focus was adoption and process discipline, not just installing software.
Outcomes
- Improved job flow visibility and tracking
- More consistent invoicing and reduced delays
- Higher operational throughput with existing staff